Privacy Policy — RIZIG

RIZIG ("we," "us," or "our") operates the RIZIG mobile application and the website at rizig.com (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

1. Information We Collect

Account Information

When you create an account, we collect your name, email address, phone number, and company name. If you sign in with Google or Apple, we receive your name and email from the identity provider.

Business Data

You may enter contacts, leads, job details, estimates, invoices, notes, photos, and other business records into the Service. This data belongs to you and is stored on your behalf.

Device Permissions

We may request access to the following device features, only when you use functionality that requires them:

Camera & Photos — to capture and upload job site documentation and project photos.
Contacts — to import client contact information into your RIZIG account.
Location — to associate job records with site addresses and provide location-based features.
Push Notifications — to send you alerts about job updates, messages, and task reminders.
Microphone — to record audio notes attached to job records.

You can revoke any of these permissions at any time through your device settings.

Usage Data

We automatically collect device type, operating system, app version, crash reports, and general usage patterns to improve the Service. We use Sentry for error tracking.

2. How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain the Service.
Authenticate your identity and manage your account.
Send push notifications and transactional emails you have opted into.
Monitor and improve performance, stability, and security.
Respond to support requests and communicate with you.
Comply with legal obligations.

3. How We Share Your Information

We do not sell your personal information. We share data only in the following circumstances:

Service Providers — we use Google Firebase (authentication, database, storage), Stripe (payments), Sentry (error tracking), and Expo (push notifications) to operate the Service. These providers process data on our behalf under their own privacy policies.
Legal Requirements — we may disclose information if required by law, regulation, or legal process.
Business Transfers — in the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

4. Data Storage and Security

Your data is stored in Google Firebase infrastructure located in the United States. We use industry-standard encryption in transit (TLS) and at rest. Access to production systems is restricted to authorized personnel with role-based access controls.

5. Data Retention

We retain your account and business data for as long as your account is active. If you delete your account, we will remove your data within 30 days, except where we are required to retain it for legal or compliance purposes.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal data we hold about you.
Request correction of inaccurate data.
Request deletion of your data.
Export your data in a portable format.
Opt out of non-essential communications.

To exercise any of these rights, contact us at support@rizig.com.

7. Children's Privacy

The Service is not intended for anyone under 18. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date.

9. Contact Us

If you have questions about this Privacy Policy, contact us at:
support@rizig.com